RETURNS & EXCHANGES

Returns

Customers can return any unused item within 30 days of delivery for a full refund.

The product must be in its original packaging and in new, unused condition.

The customer is responsible for the return shipping costs unless the product arrived damaged or defective.

Once the product is received and inspected, the refund will be issued to the original payment method.

Exchanges

Customers can exchange any unused dog bowl within 30 days of delivery for a different color or style.

The product must be in its original packaging and in new, unused condition.

The customer is responsible for the exchange shipping costs unless the product arrived damaged or defective.

Once the product is received and inspected, the exchange will be shipped out to the customer.

Exceptions

If the product arrived damaged or defective, customers can contact customer service within 30 days of delivery for a replacement or refund.

If the customer received the wrong product, they can contact customer service within 30 days of delivery for an exchange or refund.